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JCare: Technical Support

Jenkon's skilled customer service representatives help you install and operate Jenkon software products — keeping your Jenkon system available and reliable.

Our flexible and easy-to-access Technical Support features 24x7x365 assistance from Jenkon technical experts via the Web, e-mail, or telephone. However you contact us, you will access a technical staff trained in problem analysis methods that take a focused and structured approach to solving critical and time-sensitive issues.

Technical Support's technical and customer training, combined with practical hands-on experience with Jenkon products, ensure consistent, reliable, and knowledgeable responses to your questions and problems.

About Customer Support at Jenkon
To receive answers to questions about Jenkon, call our Customer Service Department, or submit your questions via our online submittal form. Our support representatives are ready to help you with:

• Technical guidance on functionality of our products
• Suggestions and "How-To" answers on product usage

We make every attempt to handle your call live. However, if you find it necessary to leave a message, we will call you back within 1 hour (during normal hours of operation).

How to contact Jenkon Customer Support
our online support form
e-mail: support.request@jenkon.com
phone: (360) 356-9628
fax: (360) 256-9623
mail: 203 SE Park Plaza Drive, Suite 250
Vancouver, WA 98684
Support Hours
M-F: 7 AM - 5 PM Pacific Time

Emergency After Hours Support: (360) 907 8422

Types of Support

Self Help
Coming soon--Searchable FAQ.

Assisted Support
Complete our online form
You may also e-mail, fax, phone, or snail mail us your questions.

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