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Vol. 1 Number 7
September 2000

1. About J-News
2. Jenkon announces new release of its Interactive Voice Response System: TouchTalk
3. Welcome New Customer: Natural BodyCare
4. Jenkon Partners with Customers to Move Their Businesses Forward!
5. Welcome New Jenkon Employees
6. Jenkon Prepares to announce addition to Software Family
7. Employee Focus: Andy Wilson
8. Industry Events
9. Technology Events
10. Technology Corner
11. Training Update
12. Send Us Your Suggestions
13. General Jenkon Email Addresses
14. Subscription Information

1. About J-News
J-News is designed to keep you up-to-date on all Jenkon news, tips, and announcements, with a series of brief paragraphs. If you’re interested in reading more about a particular topic, just follow the link or the directions.

2. Jenkon announces new release of its Interactive Voice Response System: TouchTalk
Jenkon’s TouchTalk IVR (Interactive Voice Response) System will help your business grow, increase customer satisfaction and reduce overhead by providing your representatives access to critical business information. Commission Volume, Sales Order Entry and Sales Order Status can be requested any time day or night via a touch-tone phone. This release utilizes the latest in voice response technology and introduces a more user friendly interface along with more efficient processing of credit card payments.

For more information regarding additional features of this complementary product to Jenkon’s Summit V application, please visit www.jenkon.com/prod_touchtalk or email sales@jenkon.com.

3. Welcome New Customer: Natural BodyCare
We welcome Natural BodyCare as the latest customer to join Jenkon’s client roster. Natural BodyCare is new to the MLM industry yet has a long history in retail. They bring with them a high level of energy and passion to deliver a superior product at a low cost. We are very excited to be providing them with their software solution and look forward to a long and rewarding relationship.

4. Jenkon Partners with Customers to Move Their Businesses Forward!

Changes International
A major system upgrade to Jenkon's latest release of Summit V® recently concluded with Changes International. In the spirit of a true partnership Jenkon and Changes formulated a project plan to achieve a number of key business initiatives. The magnitude of the upgrade was significant and some of the highlights included hardware system relocation, operating system conversion, database conversion, and upgrades to Summit V and NOW!® Online (a.k.a. “Interchanges”). Thanks go to Kent Kessler and his team at Changes, along with Jenkon's project team, in making the upgrade a success. Jenkon thanks Changes for being a great partner.

Homes for Living Moves “In-House”!
Homes for Living is a great example of the growth potential of companies in the MLM industry. They were originally a start-up company taking advantage of our hosted JOL (Jenkon On-line) environment. Homes for Living has since experienced such high levels of company growth that their business requirements have evolved to include migration to their own in-house server.

Jenkon is happy to provide software to Homes for Living as they continue to expand the business.

Matthias Rath Incorporated
In the constant pursuit of developing strategic global relationships, Jenkon is pleased to have the opportunity to provide solutions for Matthias Rath's expanding business. With world headquarters based out of Holland, Matthias Rath has just recently opened their U.S. office.

We had the pleasure of hosting several employees from Matthias Rath at Jenkon’s corporate office during the month of August. Having used the Summit V product for 3 years, Matthias Rath took advantage of Jenkon’s continuing training opportunities to improve employee’s knowledge of their core business application.

Jenkon looks forward to working together with Matthias Rath as they broaden their market share and open new operations.

5. Welcome new Jenkon employees
Team Jenkon continues to grow. Allow us to introduce you to:

David Katz - VP of Operations
Jenkon is pleased to welcome David to the organization. David, formerly Director of Worldwide Technical Support at Network Computing Devices Inc., has over 15 years of technical support experience. He is a member of three associations - TSANet (Technical Support Alliance Network), SSPA (Software Support Professionals Association), Customer Support Consortium, as well as being a Microsoft Certified Solution Provider. But is that enough to keep him busy? No, he is also the assistant coach for girl's soccer and Pop Warner football!

Bill Victor - National Sales Director
Although we had to make room for Bill in a crowded office due to our rapid growth, this shouldn't slow him down. With over 15 years professional sales experience, including management and training, Bill will be the driving force for new sales opportunities at Jenkon. Bill's motivational, organizational and leadership skills will greatly contribute to expanding our market share. With extensive analytical experience in the medical and telecommunication fields Bill is poised to embrace the direct selling opportunity.

Gina Hoggan - Technical Support Web Programmer
Gina joins Jenkon after 9 years at Hewlett Packard. At HP, Gina started as a PC Technician and advanced through the ranks of Computer Specialist, Software Technician, and Software Quality Assurance Engineer. These skills, as well as her classes at Chico State and WSU, will be a tremendous asset to the support group.

6. Jenkon Prepares to announce addition to Software Family
Jenkon will be adding a new web-based software product to our software suite later this year. This new offering has been specifically architected to meet the evolving demands of direct selling. Over the past three years we have developed a direct selling software framework that focuses on meeting the accelerating and dynamic pace of business demands, operational insight, rapid implementation, flexibility and scalability.

Stay tuned for the official announcement of the biggest technology news to hit Direct Selling in the last five years!

7. Employee Focus: Andy Wilson
Honors go to Andy Wilson, Jenkon’s NT System Administrator, who recently completed his sixth Microsoft Certified Professional (MCP). Andy now has all the requirements for the title of Microsoft Certified Engineer (MCSE). Congratulations, Andy, for this significant achievement!

8. Industry Events
Mark your calendar and plan to take advantage of industry events. Jenkon will be represented at:

DSA International Seminar
Direct Selling: Wired to the World
October 2 - 3, 2000
Washington, DC
http://www.dsa.org/intlseminar.stm

Babener & Associates: Starting & Running the Successful MLM
An Action Conference for Executives of Existing or Startup MLM Companies
October 20 - 21, 2000
Las Vegas, NV
http://www.babener.com/srs2.html

DSA Fall Conference
November 12 - 14, 2000
Los Angeles, CA
http://www.dsa.org/fallconf.stm

9. Related Technology Event
The Jenkon Summit V product line leverages several technology affiliates. Check out the upcoming User Conference offered by the Cognos corporation:

Cognos User Conference
Enterprise 2000
October 2- 5
Anaheim, CA
http://www.cognos.com/enterprise2000/index.html

10. Technology Corner - What is Object-oriented Programming?
When you want to upgrade your car’s radio to a complete sound system, you don’t throw away the car. You change the stereo deck. If that produces the sound you’re looking for, you’re done; if not, you may change the speakers. It’s all done using small parts, or objects.

Object-oriented technology is similar to the car stereo analogy. It’s all about the system’s substance. An object is a “black box” which receives and sends messages. The object actually contains code (which can be Java, C++, Smalltalk or another language that directs the process) and data (which organizes your business’s information into pieces that the system can utilize).

In traditional programming, the code and data have been kept separate. In object-oriented programming, the code and data are merged into a single thing, an object. This has far-reaching effects on how your company conducts business both today and in the future.

Object-oriented programming requires a change in thinking by programmers. Object-oriented software is about what matters in the problem's area or domain. An object is a "little black box" which receives and sends messages. The object actually contains code, which can be Java, C++, Smalltalk or another language, and data. While in traditional programming the code and data have been kept separate, in object-oriented programming the code and data are merged into a single unit, an object.

Every object has a unique identity. This identity makes it possible to tell two objects apart even if each one has the same state and the same value of its attributes. An Attribute defined by a class represents a named property of the class or its objects, such as "first name" for a contact. The state of an object is defined by the value of its attributes (and the existence of links to other objects).

11. Training Schedule
SUMMIT V training classes are one-week sessions held the third week of every month.

To ensure the quality of the training experience, Jenkon requires that a minimum of three students are registered for the class. Two weeks before the scheduled class, Jenkon will notify students if the minimum has not been met, so that they can make alternative arrangements for future classes.

Our continued training on SUMMIT V® significantly improves the efficiency and productivity of our client’s operations. The five-day course outline, listed below, is designed to address the critical day-to-day operations of a growing enterprise.

Monday: SUMMIT V Overview, Security Module, Distributorship Module
Tuesday: Review, Inventory Module, Sales Order Module
Wednesday: Review, Returns & Exchanges Module, Credit Card Processing Module
Thursday: Review, AutoShip Module, Accounts Receivable Module
Friday: Customer Service Module, Electronic Funds Transfer Module, Review

October 16-20
November 13-17
December 11-15
For current training information, go to
www.jenkon.com/clientconnection/training.html

12. Send Us Your Suggestions
If you have ideas for improving our newsletter or would like to see certain features in our next release, just send us your request. We assure you that every message will be closely reviewed.

Please send your newsletter or product suggestions to Sherri Mead, Product Manager: sm@jenkon.com

13. General Jenkon Email Addresses
For your convenience, Jenkon has several established the following email addresses. Feel free to contact representatives from the following departments:

Marketing
marketing@jenkon.com

Sales
sales@jenkon.com

Support
support@jenkon.com

Technical Publications
pubs@jenkon.com

Webmaster
Webmaster@jenkon.com

14. Subscription Information
To start or cancel your subscription to J-NEWS, send your request to sm@jenkon.com.